FAQFlowmon DDoS Defender End of Sale

When is the end of sale date for Flowmon DDoS Defender, and what will the impact be?

The End of Sale date is April 6th, 2022. From this date forward, no new DDoS Defender orders will be accepted, and associated new product sales SKUs will be removed from global price lists. Support and subscription renewal SKUs will remain available until 12 months before the product end of support date.

When is the end of support date for DDoS Defender? 

The End of Support date for DDoS Defender is December 31st, 2024. All current DDoS Defender customers (customers with active support or subscription) will continue to have the option to renew their support or subscription for one or more periods ending no later than December 31st, 2024, to provide them with enough time to migrate to another solution.

Why is this happening?

The primary rationale is to align all of our efforts and resources more closely with our Application Experience (AX) vision and strategy, creating connected value with our portfolio of Flowmon, LoadMaster, and WhatsUpGold to focus on extending NPMD (Network Performance Monitoring and Diagnostics) and NDR (Network Detection and Response) use case coverage. 

Will Progress be delivering a replacement product or migration plan?

At this time, we are not planning on any direct replacement products or solutions for DDoS Defender within our portfolio.

I’m a current customer. What does this mean for me? 

Support, updates, and patches will continue through the end of 2024 in accordance with Flowmon’s standard support policies. Based on your general evaluation timelines, we would recommend that you start the process to explore alternative replacement solutions ahead of that date.

• If you have an active DDoS Defender subscription, the subscription is valid without any change, and you will be able to renew it through December 31st, 2024 (the End of Support date).
• If you have a DDoS Defender perpetual license with active Gold/Platinum Support, the license and the support contract are valid without any change. You will be able to renew the support for one or more periods ending no later than December 31st, 2024 (the End of Support date).
• If you have a DDoS Defender perpetual license without an active support contract, you can purchase support for one or more periods ending no later than through December 31st, 2024 (the End of Support date). 

What if I need to purchase a DDoS Defender subscription or support contract for less than 12 months?

Please contact your Progress Flowmon partner account manager or sales representative to discuss custom contract length requirements.

I am a potential new customer considering buying DDoS Defender - what does this mean for me? 

April 6th, 2022, will be the last eligible date to purchase a new DDoS Defender subscription. If purchased by that date, you will be able to renew it for one or more subscription periods ending no later than December 31st, 2024. 

Is there any change in the product update process?

No.

What should I do if I have additional questions or concerns?  

Please contact your Progress Flowmon partner account manager or sales representative directly.