VoIP traffic monitoring use-case


Are your VoIP bills too damn high? Are you paying more than you should? Maybe you don’t even know it! You might have a similar problem as our customer had. Let’s see what the problem was and how Flowmon solved it in following use-case.

Organizations more and more call for VoIP traffic analysis. The reason is simple, VoIP technology has spread fast business communication as an alternative for expensive phone lines. Solution for such analysis should allow to list call records, identify calling and called party, duration, characteristics, quality of the communication and more.

Since 2013 Flowmon fully supports VoIP traffic analysis and provides organizations with all important characteristics to successfully satisfy their needs when preventing frauds and undesirable behavior. How does it work? The solution recognizes packets of protocols SIP, RTP and RTCP extracts and stores information from these packets as a part of flow records. For SIP protocol it can be e.g. call initialization, accept, reject, termination, etc. For protocol RTP it can be e.g. used codec and for protocol RTCP information about quality of the call.